|
CURRICULUM VITAE / RESUME |
-Over 4 years of significant experience in hospitality/.Service
industry.
-Effective at team work with first rate communication skills and the
ability to work well with divers ,multi-culture and lingual staff.
-Commitment to excellence in guest services with a quick resolution to
challenges.
-Consistently met and exceed sales goals.
-Fluent in Arabic, Dutch, French, Italian and English.
-Extensive work experience ,interaction with the public and
international travel.
-I am looking for serving , waitering ,assisting in multitask services
including food and beverages in private and luxury charter yachts. |
|
|
|
|
TARIK BOURRAMANE
21 Walnut Street, Apt. #6
Malden, MA 02148-7045
Home Telephone (781) 397-0482
Mobile (781) 888 - 1044
tari6666@hotmail.com
PROFESSIONAL EXPERIENCE
SUMMARY
Over 4 years of significant experience in hospitality /service industry.
Effective at team building with first rate communication skills and the
ability to
work well with a diverse, multi-lingual staff.
Commitment to excellence in guest services with a quick resolution to
challenges.
Consistently met and exceeded sales goals.
Fluent in Arabic, Dutch, French, and Italian languages.w/ English.
Exceptional communication skills and professional demeanour gained
through
extensive work experience, interaction with the public and international
travel.
11-2004 – to 12-2005 Massachusetts General Hospital RiverSide Cafe –
Catering Boston, MA
Banquet
Attend function meetings prior to event to be aware of details
pertaining to event.
Ensure that banquet stations are fully stocked and organized prior to
the event start time.
Ensure that dishes are stacked, carted and removed-banquet stations are
cleaned up prior to shifts end.
Organize side stations or engage in prep work during downtime in
service.
Attend to any problems that may arise in function and assist with
finding a solution.
05-2004 – to 9-2004 United State Army, Fort Jackson, South Carolina
Arabic Translator / Interpreter
Converted written or spoken Arabic language into English.
Performed sight translations from target language into English.
Prepared non technical translations into the target language.
08-2003 – to 3-2004 John Hancock Hotel &Conference Center, Boston, MA
Front Desk Agent
Greeted, registered and assigned rooms to guests.
Issued room key and escort instructions to bellhops.
Input information into hotel database.
Offered information about hotel's services and facilities, local points
of interest and entertainment attractions.
Connected calls between hotel departments and guest rooms, answered and
relayed outside calls, supplied information to callers and recorded
charges.
Marketed and sold hotel rooms to guests.
06-2003 – to 08-2003 Sicilia’s Restaurant, Boston, MA
Hostess-Server
Courteously greet and escort guests to tables.
Ensures that restaurant standards of service are maintained.
Receives telephone calls and process reservations
Implement changes for special promotions to dining menu.
Performs various duties as required.
06-2002 – 06-2003 Bouazza Cafe´ Revere, MA
Assistant Manager
Supported the Manager in all restaurant operation.
Addressed and resolve patron concerns.
Directed activities of the restaurant team on assigned shift.
Performed specific opening and or closing duties.
Ensured compliance with company policies and the highest product
quality.
Communicated assignments effectively to team members.
12-2001 – 01-2002 Slowterdyk Post Office Amsterdam, Holland
Seasonal Mail Clerk
Processed incoming and outgoing mail using automatic mail processing
equipment
Manually sorted mail for distribution.
Keyed data into automatic machine for large flat pieces of mail.
12-1999 – 12-2001 Main Line Organization Amsterdam, Holland
Social Worker
Coordinated and planned programs and activities to meet the social and
emotional needs of client.
Provided client with life saving health information to enhance the
quality of their life.
Assisted client in accessing treatment and learning harm/risk reduction
strategies.
Responded to the emerging needs of a multicultural client population
with effective
skills based on the best practices.
Assisted client to sustain recovery through the development of aftercare
and
support services to facilitate the transition from one treatment level
to another.
Established contact with appropriate or necessary facilities or agencies
for serving specific clients needs.
Education
Languages
Computer Skills
September- December 2003 University of Massachusetts-Boston
ESL & Basic of Business Foundation Certificate Program
1997 – 1999 Universitite Van Amsterdam Amsterdam, Holland
Concentration in Anthropology & Sociology—Study of Human Behavior and
Dutch as a Second Language.
1990 – 1993 Scuola Parini Turin, Italy
Concentration in French & Italian Languages
Fluent in Arabic, Dutch, English, French and Italian
Microsoft Suite
References will be provided upon request
REFERENCES
Mr. Angel Negron Mr. Micheal
Cafeteria Supervisor Office
Supervisor
Mass General Hospital
Food Team
Agency
55 Fruit St 41 Winter St
Boston, MA 02116
Boston, MA 02116
Telephone(617) 643 1033
Telephone (617) 869 5937
Mr Said Derouich
Lorna Massaiah
Telephone(617) 970 5743 271
Maple St
Middleton, MA 01949
( 781) 521 2921
|
|